High Priority Plumbing and Services, Inc. is a family owned and operated company. After Paulette and Brian Simpson moved to Conyers for Paulette’s job at Suntrust Bank, she encouraged her husband Brian to open his own plumbing company in 2001. Having been in the plumbing industry for over 25 years, Brian Simpson had a long history of exceptional customer service.
“Whenever Brian would go to a job, those homeowners would constantly request him for other projects. It made sense for him to go out on his own,” said Paulette. They started out with a small crew and worked out of their home, while Paulette moonlighted for the company and scheduled jobs for Brian in the evenings. Paulette said, “Brian would always joke that I would schedule jobs for him so he wouldn’t be home.”
As the business grew and neighbors began complaining of the traffic in and out of their subdivision, they moved their business out of their home into their current building at 1422 Business Center Drive in Conyers. The growth of the company required Paulette’s undivided attention and she decided to move from her job at Suntrust Bank to High Priority Plumbing full time.
From their small crew in 2001, they have grown to a retail and commercial plumbing service covering most of Georgia and parts of South Carolina with offices in Conyers and Savannah, Georgia. When asked what she contributes their growth to, Paulette gives credit to her employees.
“I’m most proud of our staff. They’re honest and hard workers who treat our customers right. Our marketing manager, Denise, has been instrumental in helping us brand High Priority Plumbing in the Atlanta market. From our office staff to our plumbers, our employees are what make High Priority Plumbing stand out from other companies. Brian has always believed in leading by example. We would never ask an employee to do something we wouldn’t be willing to do ourselves. We do our best to treat our employees right because we know they’ll stay with us long term and keep our customers happy.”
High Priority Plumbing’s growth has doubled the size of their company for the past two years, enabling them to expand their services to include High Pressure Water Jetting. The machine uses extreme water pressures to push drain blockages caused by grease, sludge, and debris.
High Priority Plumbing and Services, Inc. is a fully licensed and insured company operating in the state of Georgia. We believe in providing the best possible service to our customers while also providing a very competitive price. We believe in doing the job right the first time. At High Priority Plumbing and Services, Inc, our slogan is “Our Customers Are Our Priority”. We operate our company by this rule each and every day as we provide plumbing services to our customers. High Priority Plumbing provides 24 hour plumbing services in Atlanta.
The next time you are in need of an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc and let our Metro-Atlanta or our Atlanta plumber team prove to you that “Our Customers Are Our Priority”.