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Our Customers are Our Priority


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Plumbing Services in Atlanta

Meet your friendly neighborhood plumber.

High Priority Plumbing and Services, Inc. is a family-owned and operated company. We started in 2001 when our founder Brian Simpson began working out of his garage. With over 25 years of experience in the plumbing industry, Brian has a long history of exceptional customer service and quality workmanship that has been carried on with our team of Certified plumbers.

As the business grew from our small crew in 2001, we have grown to a commercial and residential plumbing services company covering Metro Atlanta and surrounding areas. We handle a wide range of plumbing projects from fixing dripping faucets to replacing sump pumps, to finding and repairing water leaks, to installing water heaters. In 2020 we added a new fast-growing Septic Division as well as an Underground Services division that specializes in water line repair, jetting, and trenching services. We have Master plumbers on our team who can handle a range of complex plumbing system installations and repairs.

Drain and Sewer Services

Faucet Services

Garbage Disposal Services

Gas Line Services

Sump Pump Services

Water Heater Services

Water Service Lines

Septic Services
sink and faucet

Residential Services

We make sure that our clients are given our best service in repair, maintenance, and installation with regard to your plumbing system. We provide services from general repairs to water heater replacement and to detecting and repairing line leaks. No project is too small or too large.

We also provide 24/7 emergency plumbing services because we know problems can occur at anytime. When you make an appointment, a well-trained, courteous plumber will arrive promptly, perform an inspection of the problem area, and apply the appropriate solution.

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high priority plumbing truck

Commercial Services

If your business is in need of plumbing services, contact us to get the water and sewer system working properly at your company. We have Master plumbers with the experience, training, and knowledge to fix a wide range of plumbing issues whether they are small or large, simple or complex. We also provide preventative maintenance to keep your lines flowing and draining properly.

Our professional plumbers can handle all of your commercial plumbing needs – from a leaking sink to maintenance and repair. High Priority Plumbing provides full-service commercial plumbing to businesses of all sizes – big or small. Our convenient online scheduling makes booking simple and quick. Request service online or give us a call today. We serve the Greater Atlanta area including Conyers, Covington, McDonough, Winder and more.

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Why Choose Us?

High Priority Plumbing and Services, Inc. is your friendly, neighborhood plumber who can be trusted to pay attention to the details and get the job done right. We focus on fast, quality service for long-lasting, reliable results. Our services are offered by experienced and certified plumbers, including our 24/7 emergency services in the metro Atlanta area.

Our Awards

At High Priority Plumbing and Services, Inc., our slogan is “Our Customers Are Our Priority.” We operate our company by this rule each and every day as we provide plumbing services to our customers. We’ve also won awards for our service, such as being featured in the AJC as the Who’s Who in Atlanta, Small Business of the year, Covington Newton Chamber of Commerce, Small Businessperson of the year, Conyers Rockdale Chamber, Best of the Best, Newton County 2018 and 2019, Readers’ Choice 2017-2020.

Need Plumbing Service? Call High Priority Plumbing! 770.860.8110

Our technicians live in communities in Metro Atlanta, and we love to support local charities where our technicians live. The next time you need an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc. and let our Atlanta plumber team prove to you that “Our Customers Are Our Priority.”

Our Customers are our Priority

We pride ourselves in taking excellent care of our customers. Check out our reviews and see why you should choose us today.

24/7 Emergency Services

When you call High Priority Plumbing you will speak to a High Priority Plumbing team member 24/7.

Family Owned and Operated

Owners, Brian and Paulette Simpson, started High Priority Plumbing with a desire to serve their community with skilled plumbers and excellent customer service. 20 years later, we are still serving our communities in Metro Atlanta.

Henry County Chamber Of Commerce BBB Accredited Business Covington Newton County Chamber Of Commerce Local Plumbers East Metro Board Of Realtors Conyers-Rockdale Chamber of Commerce Alignable

Our Customer Testimonials

Patrick was exceptional! He arrived when he stated he would, called prior to his arrival and was beyond exceptional in identifying the leak in our home. Patrick was knowledgeable and fixed the issue with all three of our toilets in less than 10 minutes! We were impressed by his speed and accuracy. The expertise that he shared with my husband was also outstanding information. The difference in our toilets now is a clear result that we had issues for some time. I am so thankful this company was referred to us. My only feedback is that I requested they call my house phone due to the holiday and my cell ringer was off, and that was not communicated to the technician. In addition, it would have been helpful to know in advance to not run any water, prior to the techs arrival. It was a holiday and having appliances running caused a slight delay. None of this was, in my opinion, on the tech, it could have been relayed by the call center when the appointment was made.
LD J
Jan 18, 2022
Chad and Chuck were awesome. I didn’t know where my septic tank was located, and the diagram wasn’t the best. They kept searching until they found it. They were very kind and professional. I had other companies out that didn’t take time to assist me. High priority please keep these gems.
Nichole Brown
Jan 17, 2022
John was the technician and he was GREAT professional,knowlegable.prompt,patient,maintain Covid precautions.this was my first experience with high point but it will definitely not be my last.If at all possible I request John.Thank you
Deborah Jenkins
Jan 14, 2022
Frank and Cody are awesome; they showed up on time and provided excellent communication. They came out on a cold morning and pumped the septic tank. They were very professional and courteous. Frank explained what they were doing and made recommendations. Frank was patient and answered all my questions. They worked diligently to insure the work was done right. I highly recommend Frank, Cody and the company they represent. Many thanks for a job well done. Joe D.
Joseph Day
Jan 07, 2022
Crew showed up on time took a minute to find the leak but they found it Jason ,Murphy and Chris they repair my line so that it wouldn’t break again very satisfied with this company I will use them again and will refer them to other customers
Harry Hunter
Dec 30, 2021
In home estimate done by Dylan; this young man was the most professional and well mannered technician I’ve come across in a very long time. He was knowledgeable, courteous, cheerful, and appeared to like what he does. He followed Covid protocols. Hats off to Dylan! High Priorly plumbing has a great asset to the company! To the boss, reward him with an extra day off with pay!!
P.M. McKenzie
Dec 28, 2021
Phoenix was very friendly.
Sequoyah Hayes
Dec 20, 2021
Great experience with this company. Knowledgeable staff, reliable and professional.
Barbara Peters
Dec 17, 2021
Trey rebuilt my water heaters did a great job more or less we got what was needed… Thanks High priority plumbing
VMSTEEL BEATS
Dec 03, 2021
I want to say that Ms. Chelsea Customer service is amazing. She was very friendly, professional, and very knowledgeable of what the company offers. She is foremost the best person I met thus far. Thank you for having someone like her to show true concern when I was in a panic. I look forward to the company coming out to my home to help with my plumber issue.
Jarneen Brown
Nov 30, 2021
Trey with his team came and fixed our pipes. I had to have my house re-plumed. They were great, fast, and professional. Only took them 1 day to complete the job. I would highly recommend this company!
Erin Walsh
Nov 30, 2021
I did not have any hot water after Thanksgiving and I called High Priority plumbing and Kim got on the phone with my warranty company and had them expedite a service ticket. Kim went above and beyond her job to make sure my hot water heater was repaired. It was so stressed out because the warranty company AHS was telling me I had to contact the mfg but I called High Priority Plumbing and the representative stayed on the phone with me until the expedited ticket was sent over to them and now I’m all set. Thank you to Kim and High Priorty Plumbing for coming to my rescue. You are the Best!!!
Teresa Embry
Nov 27, 2021
CJ Bass once again demonstrated Competent, professional, and exceptional expertise was provided in servicing my water heaters! Thanks for all that you do!
Gary Griggs
Nov 12, 2021
Our technician was Ryan Dixion. He was such a sweetheart he explained everything to me and the process he was taking to fix our maintenance request. He wore his mask and some things on his feet so he didn't track the outside onto our carpet. Thank so much Ryan we had a great experience.
shakiyla Williams
Nov 02, 2021
Great and timeless professional
Gwen Langston
Oct 25, 2021
We had several plumbers that came and had us to believe that we had a main waterline leakage that needs replacing Not True, charging over $4200.00. High Priority servicemen Jason, Chris and Murphy came located the real problem which was our water sprinkler, which at my request, shut the valves off to the sprinklers no more leaks. After the winter season I’m hiring High Priority to resolve our sprinkler system. But in the meanwhile No more high water bills. Thank you High Priority. This company is real.
Denise Tellis
Oct 21, 2021
Great employee; Great service.
Daniel Mceachedn
Oct 20, 2021
Awesome customer service that starts when you set the appointment.
Cheryl Riley
Oct 19, 2021
Came right out and fixed the problem. Gave me good recommendations. They also have a financing company that saved me fom panic at not having all the money.
alisa chalk
Oct 14, 2021
The guys that came out were professional and knowledgeable of their craft and showed me step by step what happened and how they fixed it... I appreciate that!
Otis Marsh
Oct 07, 2021
Devin was professional and informative! Wore shoe mitts when in the house and kept me informed as he completed the repairs. Would definitely use him again.
Frank Payne
Oct 07, 2021
Kent was amazing! He knew exactly what was wrong with my pipes and repaired it quickly. He also gave me some amazing tips for my tankless water heater. 10/10 AMAZING!!!
Danielle Fields Amatey
Oct 01, 2021
Chris, Jason and Kent were great with replacing my water line. This is my second time using High Priority for water line replacement at my properties. I will not hesitate to use them again for any plumbing issues. Thanks High Priority for sending out the best. Call High Priority for your plumbing needs, you will not be disappointed.
Cecilia
Sep 30, 2021
Everything one is great and very professional. The technicians are craftsmen in their profession. It was a great experience!
Shaquanna Anderson
Sep 29, 2021
High Priority was great; Cameron was AMAZING! Honest, straightforward, and had our best interests in mind. We had a water leak in our crawlspace, so reached out to our home warranty company. Cameron (correctly) diagnosed that we had a leak behind a wall, and that the fix/remediation was going to be significant. He pointed us to the proper experts, and when the wall was opened up, he promptly returned to fix the issue. Furthermore, his outstanding attention to detail noticed that the person who had damaged the pipe (during a kitchen remodel), had attempted to cover up their mistake by applying a sealant! This was important so we could understand which insurance company should cover the claim (huge cost). Not only did he bring this to our attention, but he had us take pictures, then preserved the ‘evidence’. Seriously…it’s like this guy has a PhD in taking care of customers! Whatever Cameron is getting paid…the ‘powers that be’ should double it (and ‘NO’ this isn’t Cameron writing a fake review on himself!….although that would be brilliant and funny!) Super impressed and thankful that he was the one tapped to take care of our situation. Find the blueprints for this guy and duplicate him!
Ro Ung
Sep 24, 2021
Jacob is a life saver ! Great work & very quick
Hannah Pickens
Sep 24, 2021
Jacob was extremely knowledgeable and very courteous and was able to make the repair rapidly and I was able to continue my day. Would recommend high priority and Jacob to all my family and friends!
Hope Gattis
Sep 24, 2021
Dakota and Josh were very highly professional since day 1. They not only did a excellent job, they also put plastic down, wore shoe covers, and masks. Really showed me as a water mitigation guy how professional they were. They did a great job, made sure they gave me a call in the morning to let me know they were on they way. I would definitely recommend using this company. They seem to always send out guys that do A1 work. So thanks again to Dakota and Josh. And also Ms. Kim for the A1 customer service. I will definitely use them again. Also to the gentleman that came out last week and fixed our knob in the shower did great work as well...I forgot his name but great job
Geoffrey Roebuck
Sep 16, 2021
This was my first service call with High Priority. Upon his arrival, I was initially impressed that my technician, Dylan Kable, wore shoe mitts and a properly worn face mask while inside my house. Dylan followed through effectively on calling me upon completion of his prior appointment, on zeroing in on the repair needs here and on getting the repairs done efficiently and competently. He left the work area totally clean. I appreciated his maturity and very evident customer service attitude. When I have plumbing needs again, I'll certainly call High Priority and request Dylan!
Kathy Lawrence
Sep 15, 2021
Very professional, timely, and they actually follow through! Would totally call on them again should the need arise.
N K
Sep 10, 2021
Great personality and quality service! Thank you!
Karla Ford
Sep 07, 2021
They were on time for both the estimate and the installation. They provided the best estimate and their work was top notch. I will definitely be calling them for any future plumbing needs.
Stephen Ward
Sep 07, 2021
Called 8am had appt. set for that afternoon. After telling Patrick my problem he said call AHS back tell them it was a recall and that they cover this replacement. I did and they agreed he was correct. Very thankful for his help. This the 2nd time they been to my home 1st a plumbing problem again great service. Oh all of this happen in 2 days. Doesn't get much better then that. Thank you
Donna Harvey
Sep 02, 2021
True Profesionals!!! I would recommend to anyone.. They are good men & thorough.... Jason Workma
Jason Workman
Sep 01, 2021
Trey was professional and on time! I would highly recommend them in the future!
Camron Leatherwood
Aug 23, 2021
Dito and Dawson were on time, polite and go the job done. They explained what they were doing and why it was necessary. Would definitely recommed.
Tk Read
Aug 20, 2021
Eric and his team were very professional and installed the water heater in a short period of time. They were courteous, knowledgeable and very efficient. I would highly recommend this company in the future.
Teddy Lessner
Aug 18, 2021
We had plumbing emergency yesterday where main pipe was blocked and the whole house came to stand still. Could not do anything. Could not use toilets could not wash the dishes, clothes. Cameron from high priority plumbing was assigned to this issue. Over the years, I have had many plumbing related issues. I have dealt with many plumbing related companies in Atlanta area. In my experience, Cameron is the best plumber that I have experienced so far. First of all, he actually came earlier than the appointment time. He was extremely professional and courteous. He looked around, went to the crawl space and quickly diagnosed the issue. He quickly identified the core issue and quickly resolved it. For the same problem we had also contacted another big name company. Their plumber came, misdiagnosed the problem and on the top of that pushed for a complete replacement of the entire sewer system. Cameron by comparison was very honest, very open and very straightforward. That's exactly what you expect from a professional plumber. He diagnosed the problem quickly, worked to resolve it and cleaned after himself. There were literally "no footprints left behind". I highly recommend high priority plumbing and even more I can't praise enough for Cameron's ethics and professionalism. Thank you.
Atul Dubhashi
Aug 17, 2021
Very nice and helpful
Christopher Wilder
Aug 14, 2021
I used High Priority Plumbing & Services to fix a leak I had from my toilet that caused MAJOR water damage. Trey Clark communicated to me in detail what caused the leak and what he can do to fix the leak. He was VERY professional and knowledgable. He assessed the damage, broke it down for me so that I could understand and solve the problem quickly. I would HIGHLY recommend High Priority Plumbing and even more Mr. Trey Clark. Thank you guys!
Jay Davis
Aug 12, 2021
Great service and professional staff. Brandon on this visit was awesome he fixed my ghost toilet, garbage disposal, faucet issues. Keep up the good work. Also the customer dispatch rep was very kind and courteous...wish I could have remember her name. Thanks for everything
nikki b
Aug 12, 2021
The technician came out early and listened n to the problem, inspected the leak and was able to do the repair very quickly. The technician was professional I’d definitely use them again.
Jainaba Aaquil
Aug 11, 2021
Technician was on time, he had great communications skills and he repaired the water heater in a timely manner.
horace Dent
Aug 11, 2021
Trey Clark was very professional. He called ahead with timeframe and was on time. He spoke with myself and husband in a way we could understand. He told us possible reasons for the clogged toilets and kept us updated on what he was doing and what he did to fix the problem. Before leaving, he cleaned up his area. You could tell not only did he know his job, but he loved doing it. I would definitely recommend him as a Technician.
Romona Duncan
Aug 08, 2021
Great experience! Quality work!
Bland Hill
Aug 08, 2021
We had the dreaded main leak under our driveway. We had had this same thing 18 years ago and it was not a good experience with the Plumbing company then…but fast forward to today we called High Priority What a difference. Jason from the underground crew came out and we reviewed the situation and while they were willing to stay probably 10pm to finish that evening we agreed we could wait until Saturday morning. Jason and Chris showed as they promised and started on the issue. I had worked long and hard on my lawn to get it perfect but was very worried what was going to happen as they had to bore under the driveway and use the boring machine in my yard. I have to say I was most impressed. They took the time to save my Bermuda sod on the places they had to dig. And afterwards put it all back. They cleaned the driveway as well and did a very professional job. They also did a couple of additions that we were not expecting. You just do not see this type of initiative now a days. They were able to run the new pipe in a way that it caused very little damage. Jason was extremely polite and walked through what the process would be . Chris and Jason did an awesome job with the problem but their skill to not ruin my lawn was exceptional. And the price was very fair based on my previous water main issue from years ago. Thanks High Priority
bob hardin
Aug 07, 2021
Great customer service!!
Jonathan Glover
Aug 07, 2021
Trey was assigned to come and repair a hidden leak that a previous plumber missed! Trey is a fine young man who was very professional and respectful. He used his knowledge to find a leak that was in the wall behind my dryer. He was very thorough in finding where the problem was. He was very informative with every step he took, so my husband and I were involved with his findings. I would highly recommend if you have plumbing issues to call this business and ask for Trey!
Jessica Jackson
Aug 03, 2021
Excellent service, done well and very professional. Was able to fix a problem we didn't know was there originally, even though it meant he had to stay late on a Friday night. Very pleased and would definitely use them again.
david poynter
Jul 30, 2021
We believe we have found our plumber for life! Dakota Bolt was our Plumbing Professional and he was fantastic. We had a leaking faucet and shower valve. He fixed these problems and also showed us another problem we were not aware of, which was easy to fix now and saved us from a much bigger bill later. Dakota was very patient and took the extra time to explain what he was doing. His company also really followed through and spent extra effort to obtain the right parts because we had an unusual faucet. Two thumbs way up for Dakota and High Priority Plumbing!
Bob Boal
Jul 30, 2021
I have not had great experiences with plumbers, BUT High Priority Plumbing did exactly what they said they would do when they said they would do it. Brian was amazing. This company is professional and shoot straight.I have already recommend them to my neighbors.
Mike Hecht
Jul 29, 2021
Excellent experience with this company. The technician Trey called beforehand both times he came to the house to give me an ETA. He was extremely polite, explained thoroughly what needed to be repaired/brought up to code, was respectful of my property and the work was done to my satisfaction. Highly recommend!!
Danielle Black
Jul 28, 2021
Dylan did a great job repairing my leaking shower. This is the 2nd repair in the last 9 months which was frustrating but Dylan took the time to explain what might be wrong, checked the water pressure for my home and ensured the shower was no longer leaking before leaving. Would definitely recommend!
Tonya Byrd
Jul 27, 2021
Brandon Benedict is easily the best plumber we have ever hired. His work is quality and he's very professional. We will be hiring him for all of our future needs.
Jordan Malone
Jul 27, 2021
This was the best experience of getting the hot water heater replaced- high priority was on time, Profesdional, accommodating , worked with my budget and timing - a delight to work with - honest trustworthy people ... highly recommend!!
Yris Paz
Jul 25, 2021
They were very professional and educated me on things I could do to keep the new hot water heater in tip top condition.
Zenobia Williams
Jul 22, 2021
Chad & Justin were GREAT! Came to pump our tank today. Very professional, personable and knowledgeable. We even had a couple of laughs. Advised what we needed done and explained how they were going to do it. Moved things that needed to be move, even placed them back where they belonged! Will without a doubt use High Priority again, and request for them.
Sammy Joe
Jul 21, 2021
Dakota Bolt is the man!! During our kitchen remodeling project nightmare, he was the light in our darkness. His knowledge and professionalism was exceptional and the recommendations he made and the work he did was flawless. He will be who we call for any future plumbing needs and we recommend him for yours as well...Thanks High Priority and more specifically, Thank you Dakota!!
James Youngs
Jul 21, 2021
Dakota quickly repaired our leaking toilet. He's a very personable young man!
Laura Millen
Jul 20, 2021
Brandon was very professional and knowledgeable. He explained the issue and showed me what was wrong. He worked efficiently.
Raven Lane-Torrez
Jul 19, 2021
Dylan Kable provided outstanding customer service. He explained what the issue was and explained what would needed to be done to repair. I definitely will be recommending him and high Priority Plumbing and Services, Inc, to others. Thank you, Dylan.
Cassandra Johnson
Jul 19, 2021
The technician was awesome! He fixed the problem, answered all of my questions, and provided great information for the future!! I will definitely use them again.
Shani Hall
Jul 19, 2021
DaKota is the Best, He provided excellent service!
Cynthia Brown Williams
Jul 19, 2021
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