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Our Customers are Our Priority


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Plumbing Services in Atlanta

Meet your friendly neighborhood plumber.

High Priority Plumbing and Services, Inc. is a family-owned and operated company. We started in 2001 when our founder Brian Simpson began working out of his garage. With over 25 years of experience in the plumbing industry, Brian has a long history of exceptional customer service and quality workmanship that has been carried on with our team of Certified plumbers.

As the business grew from our small crew in 2001, we have grown to a commercial and residential plumbing services company covering Metro Atlanta and surrounding areas. We handle a wide range of plumbing projects from fixing dripping faucets to replacing sump pumps, to finding and repairing water leaks, to installing water heaters. In 2020 we added a new fast-growing Septic Division as well as an Underground Services division that specializes in water line repair, jetting, and trenching services. We have Master plumbers on our team who can handle a range of complex plumbing system installations and repairs.

Drain and Sewer Services

Faucet Services

Garbage Disposal Services

Gas Line Services

Sump Pump Services

Water Heater Services

Water Service Lines

Septic Services
sink and faucet

Residential Services

We make sure that our clients are given our best service in repair, maintenance, and installation with regard to your plumbing system. We provide services from general repairs to water heater replacement and to detecting and repairing line leaks. No project is too small or too large.

We also provide 24/7 emergency plumbing services because we know problems can occur at anytime. When you make an appointment, a well-trained, courteous plumber will arrive promptly, perform an inspection of the problem area, and apply the appropriate solution.

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Sewer Lines Service Conyers GA

Commercial Services

If your business is in need of plumbing services, contact us to get the water and sewer system working properly at your company. We have Master plumbers with the experience, training, and knowledge to fix a wide range of plumbing issues whether they are small or large, simple or complex. We also provide preventative maintenance to keep your lines flowing and draining properly.

Our professional plumbers can handle all of your commercial plumbing needs – from a leaking sink to maintenance and repair. High Priority Plumbing provides full-service commercial plumbing to businesses of all sizes – big or small. Our convenient online scheduling makes booking simple and quick. Request service online or give us a call today. We serve the Greater Atlanta area including Conyers, Covington, McDonough, Winder and more.

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Why Choose Us?

High Priority Plumbing and Services, Inc. is your friendly, neighborhood plumber who can be trusted to pay attention to the details and get the job done right. We focus on fast, quality service for long-lasting, reliable results. Our services are offered by experienced and certified plumbers, including our 24/7 emergency services in the metro Atlanta area.

Our Awards

At High Priority Plumbing and Services, Inc., our slogan is “Our Customers Are Our Priority.” We operate our company by this rule each and every day as we provide plumbing services to our customers. We’ve also won awards for our service, such as being featured in the AJC as the Who’s Who in Atlanta, Small Business of the year, Covington Newton Chamber of Commerce, Small Businessperson of the year, Conyers Rockdale Chamber, Best of the Best, Newton County 2018 and 2019, Readers’ Choice 2017-2020.

Need Plumbing Service? Call High Priority Plumbing! 770.860.8110

Our technicians live in communities in Metro Atlanta, and we love to support local charities where our technicians live. The next time you need an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc. and let our Atlanta plumber team prove to you that “Our Customers Are Our Priority.”

Our Customers are our Priority

We pride ourselves in taking excellent care of our customers. Check out our reviews and see why you should choose us today.

24/7 Emergency Services

When you call High Priority Plumbing you will speak to a High Priority Plumbing team member 24/7.

Family Owned and Operated

Owners, Brian and Paulette Simpson, started High Priority Plumbing with a desire to serve their community with skilled plumbers and excellent customer service. 20 years later, we are still serving our communities in Metro Atlanta.

Henry County Chamber Of Commerce BBB Accredited Business Covington Newton County Chamber Of Commerce Local Plumbers East Metro Board Of Realtors Conyers-Rockdale Chamber of Commerce Alignable

Our Customer Testimonials

I was very pleased with this service. Our plumber, Corey, was so friendly, kind and professional. He diagnosed the problem right away and was able to repair in a neat and timely manner.
Kendelle “Ke Ke” Miller
Jul 01, 2022
Always quick and efficient service!
Calissa Powell
Jul 01, 2022
I have used plenty of contractors over the last 10 years and without a doubt hands down this is the easiest and best company to use Hands down had them come out twice One time to 1 Walter down to my shop And to clear out a septic tank The guys that came out were very professional On time And very reasonable pricing if you're on the fence I would definitely give this company a try I don't usually do reviews but I hate using contractors 99% of them are useless I promise you this company will treat you right
Mopar madness
Jun 30, 2022
Corey B came out twice to our home he was very nice and professional, he wasted no time and fixed everything we needed. I wouldn’t ask for anyone else to come out if I need more help with pluming 💪🏼
Anita Johnson
Jun 30, 2022
High Priority first came toy property as part of a home warranty service to repair an improperly installed toilet, and a couple leaking faucets. They showed up in a timely fashion, and the repairs were done quickly and professionally. I then had them come out myself to replace the 15 year old water heater. Their tech, Evan, did a terrific jo. Extremely professional, on time, performed the installation much quicker than expected - and made sure all the connections and lines were precise. It was am excellent experience. A couple days later, we noticed a leak nearcthe stret from our water meter. The county confirmed the leak was our problem. I called High Priority and they got a tech out same day to confirm. They did confirm and they scheduled their under ground services crew to come out the next business day. The next business day rolls around and I don't get a call from anyone. When I called in, they told me rhete was an issue and no crew got assigned. They asked me to hold and came back a couple minutes later to tell me that they had found a crew and would have someone out today. About an hour later crews started showing up to mark the underground utilities and then the plumbers showed up. They got the problem resolved in a couple hours. These guys are highly professional. Really outstanding service. I haven't been this impressed by a home services vendor like this in a long time.
Seth Weissman
Jun 13, 2022
Dito was amazing. He stayed late and helped fix our issues with poor installation from previous plumber. He made sure what he touched was leak free and up to code. We are really grateful for Dito Rodriguez.
Brandon Hix
May 24, 2022
Had a new water heater installed by your tech John Ritter. He was excellent! On time, professional, and personable. He was very clean and thorough installed our water heater in a timely manner and was kind enough to show us how to change the temperature and operate the pilot light.
Alexander Book
May 14, 2022
Dustin & Chuck did a phenomenal job with draining our septic tank. Would definitely recommend to anyone! Thanks Guys!
gregory morris
May 09, 2022
We have used High Priority three times. Once to fix a leak inside the house, once to re-pipe the entire house and once to repair a broken pipe outside. They are honest and do exactly what they say they’re going to do when they say they’re going to do it. They are easy to contact in an after hours emergency. They are friendly and don’t talk down to customers, at the same time explaining everything. They stand by their prices and will give you the best deal they can. The technicians who helped us most recently charged us less than a quarter of the original estimate; they had every opportunity to overcharge us and they didn’t do it. We will always use this company and will recommend them for all our friends.
Mark England
May 02, 2022
Jason and the team were extremely professional, knowledgeable, and personable! They assessed the issue, identified solutions and went into action resolving the problem. They were patient in explaining the process and answering my questions. I rate their service an A+ and will refer High Priority Plumbing to everyone I know.
D. M.
May 02, 2022
Pumped out my septic system (maintenance) without any upsell. Previous company that I had used tried to charge me $3300 for items that I did not need such as risers. So glad my neighbor recommended your company. Chad had me finished in less than an hour for MUCH LESS!!!!
Tina Cooper
May 02, 2022
The men was very nice.
Jeanette Keener
Apr 28, 2022
Awesome experience. Quick and efficient.
Angela Murray
Apr 18, 2022
We have had to use High Priority Plumbing for a septic backflow-turned busted water line-turned water line replacement and relocation. High Priority Plumbing could not have provided a better service than what I've experienced. Each and every technician sent to our home were punctual, professional, and had an exceptionally (and unexpectedly) great attitude. Although I'm only a renter here, I will have absolutely no hesitation either using or suggesting High Priority Plumbing in the future. Seriously. 5 out of 5 for each and every single one of them.
J Smith (Smitty300ZX)
Apr 06, 2022
Dawson is an awesome professional technician that restored my faith in HP. I can't tell you how pleased I was with his honesty and concern. To be honest, I initially didn't want HP at my home but Dawson is the reason I changed my mind. He diagnosed the problem, was very patient in providing the information I needed. He was very thorough and detailed. This young man will have many blessings coming his way. Keep up the good work Dawson! Thanks .... J Davis-Coley
Juanita Coley
Mar 30, 2022
We had lake in our house! Dylan came to our home and repaired our pipe quickly and promptly! Excellent service and customer service! Thank you!
Rene M. Brooks
Feb 26, 2022
I am so happy with this company. I called yesterday to schedule someone to come out because we had a leak somewhere outside our home, and it was flooding the yard. Within a few hours this awesome group showed up to my house and literally fixed all three leaks and had my water restored within a few hours, not to mentioned working nonstop in the rain. Thank you again to Jason, Murphy, Jon, and Hope, you rock.
Brandi Sykes-Howsia
Feb 22, 2022
This company is amazing!!! They heard my problem and got me all fixed up within a week! Jason, Murphy, Jon & Hope really hot the job done and they were fun to talk to!!! Enjoyed the chit chat and loved their work! Definitely would recommend!! Today was a good day! Now off to take an another amazing shower! Thanks y’all!
Jasmine Hammonds
Feb 18, 2022
These guys have gotten me unstuck a few times. Fair prices too.
Ihklas Nieves
Feb 18, 2022
This company is the best hands down! The technician Brandon repaired my water line and the price came in lower than I expected! As a real estate agent I would highly recommend for all your plumbing needs!
Valencia Hodge
Feb 18, 2022
The Plumber was on time- the window was 9 until 12 and he was there at 9. I had to shut off the water to the whole building, so I appreciated that he took only one hour to fix the shower valve as well to replace the shut off valves to the shower valve.
Daniel Wagle
Feb 17, 2022
Recently purchased a commercial building and have lots to do before we can start construction. We’ve gone through 2 survey companies in 2 months and the HPP team gave us the answer we needed for in 5 minutes!! ✔️ Professional. ✔️ Responsive. ✔️ Friendly. The residential & commercial plumbing pros! 💦 Our friends at High Priority Plumbing - Metro Atlanta are the best!! 🌟🌟🌟🌟🌟
Michelle Amarra
Feb 16, 2022
This visit was one of the best home visit repairs I’ve ever had. Explanations of the problems and effective resolutions are worthy of 5 stars!!
Avery Cotton
Feb 02, 2022
I cannot begin to express how wonderful a company High Priority Plumbing is! From the staff working in the office to the folks that came into our home, every single person was polite, professional, and patient. We were referred to this company through our home warrant AHS after having poor experiences with others. As a new homeowner, the entire process was new to me. The staff and High Priority Plumbing answered every single questioned and made timely trips back out to our home on multiple occasions. We will absolutely ensure that any future work in our home be through High Priority Plumbing!
Jordan Brandt
Jan 27, 2022
Patrick was exceptional! He arrived when he stated he would, called prior to his arrival and was beyond exceptional in identifying the leak in our home. Patrick was knowledgeable and fixed the issue with all three of our toilets in less than 10 minutes! We were impressed by his speed and accuracy. The expertise that he shared with my husband was also outstanding information. The difference in our toilets now is a clear result that we had issues for some time. I am so thankful this company was referred to us. My only feedback is that I requested they call my house phone due to the holiday and my cell ringer was off, and that was not communicated to the technician. In addition, it would have been helpful to know in advance to not run any water, prior to the techs arrival. It was a holiday and having appliances running caused a slight delay. None of this was, in my opinion, on the tech, it could have been relayed by the call center when the appointment was made.
LD J
Jan 18, 2022
Chad and Chuck were awesome. I didn’t know where my septic tank was located, and the diagram wasn’t the best. They kept searching until they found it. They were very kind and professional. I had other companies out that didn’t take time to assist me. High priority please keep these gems.
Nichole Brown
Jan 17, 2022
John was the technician and he was GREAT professional,knowlegable.prompt,patient,maintain Covid precautions.this was my first experience with high point but it will definitely not be my last.If at all possible I request John.Thank you
Deborah Jenkins
Jan 14, 2022
Frank and Cody are awesome; they showed up on time and provided excellent communication. They came out on a cold morning and pumped the septic tank. They were very professional and courteous. Frank explained what they were doing and made recommendations. Frank was patient and answered all my questions. They worked diligently to insure the work was done right. I highly recommend Frank, Cody and the company they represent. Many thanks for a job well done. Joe D.
Joseph Day
Jan 07, 2022
Crew showed up on time took a minute to find the leak but they found it Jason ,Murphy and Chris they repair my line so that it wouldn’t break again very satisfied with this company I will use them again and will refer them to other customers
Harry Hunter
Dec 30, 2021
In home estimate done by Dylan; this young man was the most professional and well mannered technician I’ve come across in a very long time. He was knowledgeable, courteous, cheerful, and appeared to like what he does. He followed Covid protocols. Hats off to Dylan! High Priorly plumbing has a great asset to the company! To the boss, reward him with an extra day off with pay!!
P.M. McKenzie
Dec 28, 2021
Phoenix was very friendly.
Sequoyah Hayes
Dec 20, 2021
Great experience with this company. Knowledgeable staff, reliable and professional.
Barbara Peters
Dec 17, 2021
Trey rebuilt my water heaters did a great job more or less we got what was needed… Thanks High priority plumbing
VMSTEEL BEATS
Dec 03, 2021
I want to say that Ms. Chelsea Customer service is amazing. She was very friendly, professional, and very knowledgeable of what the company offers. She is foremost the best person I met thus far. Thank you for having someone like her to show true concern when I was in a panic. I look forward to the company coming out to my home to help with my plumber issue.
Jarneen Brown
Nov 30, 2021
Trey with his team came and fixed our pipes. I had to have my house re-plumed. They were great, fast, and professional. Only took them 1 day to complete the job. I would highly recommend this company!
Erin Walsh
Nov 30, 2021
I did not have any hot water after Thanksgiving and I called High Priority plumbing and Kim got on the phone with my warranty company and had them expedite a service ticket. Kim went above and beyond her job to make sure my hot water heater was repaired. It was so stressed out because the warranty company AHS was telling me I had to contact the mfg but I called High Priority Plumbing and the representative stayed on the phone with me until the expedited ticket was sent over to them and now I’m all set. Thank you to Kim and High Priorty Plumbing for coming to my rescue. You are the Best!!!
Teresa Embry
Nov 27, 2021
CJ Bass once again demonstrated Competent, professional, and exceptional expertise was provided in servicing my water heaters! Thanks for all that you do!
Gary Griggs
Nov 12, 2021
Our technician was Ryan Dixion. He was such a sweetheart he explained everything to me and the process he was taking to fix our maintenance request. He wore his mask and some things on his feet so he didn't track the outside onto our carpet. Thank so much Ryan we had a great experience.
shakiyla Williams
Nov 02, 2021
Great and timeless professional
Gwen Langston
Oct 25, 2021
We had several plumbers that came and had us to believe that we had a main waterline leakage that needs replacing Not True, charging over $4200.00. High Priority servicemen Jason, Chris and Murphy came located the real problem which was our water sprinkler, which at my request, shut the valves off to the sprinklers no more leaks. After the winter season I’m hiring High Priority to resolve our sprinkler system. But in the meanwhile No more high water bills. Thank you High Priority. This company is real.
Denise Tellis
Oct 21, 2021
Great employee; Great service.
Daniel Mceachedn
Oct 20, 2021
Awesome customer service that starts when you set the appointment.
Cheryl Riley
Oct 19, 2021
Came right out and fixed the problem. Gave me good recommendations. They also have a financing company that saved me fom panic at not having all the money.
alisa chalk
Oct 14, 2021
The guys that came out were professional and knowledgeable of their craft and showed me step by step what happened and how they fixed it... I appreciate that!
Otis Marsh
Oct 07, 2021
Devin was professional and informative! Wore shoe mitts when in the house and kept me informed as he completed the repairs. Would definitely use him again.
Frank Payne
Oct 07, 2021
Kent was amazing! He knew exactly what was wrong with my pipes and repaired it quickly. He also gave me some amazing tips for my tankless water heater. 10/10 AMAZING!!!
Danielle Fields Amatey
Oct 01, 2021
Chris, Jason and Kent were great with replacing my water line. This is my second time using High Priority for water line replacement at my properties. I will not hesitate to use them again for any plumbing issues. Thanks High Priority for sending out the best. Call High Priority for your plumbing needs, you will not be disappointed.
Cecilia
Sep 30, 2021
Everything one is great and very professional. The technicians are craftsmen in their profession. It was a great experience!
Shaquanna Anderson
Sep 29, 2021
High Priority was great; Cameron was AMAZING! Honest, straightforward, and had our best interests in mind. We had a water leak in our crawlspace, so reached out to our home warranty company. Cameron (correctly) diagnosed that we had a leak behind a wall, and that the fix/remediation was going to be significant. He pointed us to the proper experts, and when the wall was opened up, he promptly returned to fix the issue. Furthermore, his outstanding attention to detail noticed that the person who had damaged the pipe (during a kitchen remodel), had attempted to cover up their mistake by applying a sealant! This was important so we could understand which insurance company should cover the claim (huge cost). Not only did he bring this to our attention, but he had us take pictures, then preserved the ‘evidence’. Seriously…it’s like this guy has a PhD in taking care of customers! Whatever Cameron is getting paid…the ‘powers that be’ should double it (and ‘NO’ this isn’t Cameron writing a fake review on himself!….although that would be brilliant and funny!) Super impressed and thankful that he was the one tapped to take care of our situation. Find the blueprints for this guy and duplicate him!
Ro Ung
Sep 24, 2021
Jacob is a life saver ! Great work & very quick
Hannah Pickens
Sep 24, 2021
Jacob was extremely knowledgeable and very courteous and was able to make the repair rapidly and I was able to continue my day. Would recommend high priority and Jacob to all my family and friends!
Hope Gattis
Sep 24, 2021
Dakota and Josh were very highly professional since day 1. They not only did a excellent job, they also put plastic down, wore shoe covers, and masks. Really showed me as a water mitigation guy how professional they were. They did a great job, made sure they gave me a call in the morning to let me know they were on they way. I would definitely recommend using this company. They seem to always send out guys that do A1 work. So thanks again to Dakota and Josh. And also Ms. Kim for the A1 customer service. I will definitely use them again. Also to the gentleman that came out last week and fixed our knob in the shower did great work as well...I forgot his name but great job
Geoffrey Roebuck
Sep 16, 2021
This was my first service call with High Priority. Upon his arrival, I was initially impressed that my technician, Dylan Kable, wore shoe mitts and a properly worn face mask while inside my house. Dylan followed through effectively on calling me upon completion of his prior appointment, on zeroing in on the repair needs here and on getting the repairs done efficiently and competently. He left the work area totally clean. I appreciated his maturity and very evident customer service attitude. When I have plumbing needs again, I'll certainly call High Priority and request Dylan!
Kathy Lawrence
Sep 15, 2021
Very professional, timely, and they actually follow through! Would totally call on them again should the need arise.
N K
Sep 10, 2021
Great personality and quality service! Thank you!
Karla Ford
Sep 07, 2021
They were on time for both the estimate and the installation. They provided the best estimate and their work was top notch. I will definitely be calling them for any future plumbing needs.
Stephen Ward
Sep 07, 2021
Called 8am had appt. set for that afternoon. After telling Patrick my problem he said call AHS back tell them it was a recall and that they cover this replacement. I did and they agreed he was correct. Very thankful for his help. This the 2nd time they been to my home 1st a plumbing problem again great service. Oh all of this happen in 2 days. Doesn't get much better then that. Thank you
Donna Harvey
Sep 02, 2021
True Profesionals!!! I would recommend to anyone.. They are good men & thorough.... Jason Workma
Jason Workman
Sep 01, 2021
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Latest Blogs

History of High Priority

We have a long history of putting customers first. Since High Priority Plumbing was started in 2001, our team has delivered reliable and professional care to our residential and commercial customers. Our company slogan is “Our Customers Are Our Priority,” and we work hard to give our customers an exceptional experience. With that slogan as […]

Jetting Services

Does that kitchen sink or toilet continuously clog? Recurring clogged pipes can be frustrating — and ultimately expensive. A remedy for this issue is a method called jetting.  What is Jetting?  Sometimes referred to as “Hydro Jetting”, jetting begins when a plumber uses high-pressure water jets to unclog debris or buildup in piping. Plumbers have […]

How to Find Sewer Cleanout

Knowing the location of your sewer cleanout is valuable information during a plumbing or sewer blockage. However, locating this crucial part of your plumbing system can be tricky, especially if you have a large home or backyard. Because the High Priority Plumbing team believes in making customers a priority, we’ve put together a list of […]
hpp truck

How to Find the Main Sewer Line in Your House

Unfortunately, plumbing issues are almost inevitable, especially if you have an older home. For this reason, it is crucial to locate the sewer line. There are benefits to knowing where your sewer line is. Knowing the ins and outs of your home sewer system allows you to quickly tend to any emergency plumbing situation like […]