Meet your friendly neighborhood plumber.
High Priority Plumbing and Services, Inc. is a family owned and operated company. We started in 2001 when Brian Simpson began working out of his garage. Having been in the plumbing industry for over 25 years, Brian had a long history of exceptional customer service that has been carried on with our team of plumbers.
As the business grew from our small crew in 2001, we have grown to a commercial and residential plumbing services company covering most of Georgia with offices in Conyers and Savannah. We handle a wide range of plumbing projects from fixing dripping faucets to replacing sump pumps, to finding and repairing water leaks, and to installing water heaters. We also have many Master plumbers on our team who can handle a range of complex plumbing system installations and repairs.
High Priority Plumbing and Services, Inc. is your friendly, neighborhood plumber who you can trust to pay attention to detail when it comes to getting the job done right. We focus on fast, quality service for long-lasting, reliable results. Our services are offered by experienced plumbers, including our 24/7 emergency services in the metro Atlanta area.
At High Priority Plumbing and Services, Inc., our slogan is “Our Customers Are Our Priority.” We operate our company by this rule each and every day as we provide plumbing services to our customers. We’ve also won awards for our service, such as being featured in the AJC as the Who’s Who in Atlanta, in the 2017 Best of Atlanta Profile Series, and in the Rockdale-Newton Citizen Reader’s Choice Award for Best of Conyers/Covington 2017.
We service all of Georgia with technicians living throughout the state. The next time you need an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc. and let our Atlanta plumber team prove to you that “Our Customers Are Our Priority.”
NEED SERVICE? CALL NOW! 770.860.8110
When it comes time to repair or replace your water heater, trust our master plumbers at High Priority Plumbing, Inc. to recommend the best solution for your hot water needs. We will assist you with installation, maintenance, and repairs for tankless water heaters, gas/electric water heaters, and expansion tanks.
High Priority Plumbing, Inc. offers commercial services that keep your water and sewer system flowing properly. We understand that having a water and sewer system operating properly at your company is critical. When a problem arises it not only causes a distraction and can make an unsightly and dangerous mess.
There are many different kinds of leaks. Water and sewer line leaks and blockage in the line are some of the most common problems in plumbing. A leak or backup in your water and sewer line is considered a plumbing emergency that we will prioritize. For blockage without a line leak, we will unclog waste, debris, and …
Drain and sewer lines can get clogged and backed up as waste, debris, dirt and things you may have forgotten get flushed down the drain. When standard plunging and household cleansers are not effective, contact High Priority Plumbing, Inc. to unclog your drain and sewer line before the problem escalates.
Your home water and sewer system includes many appliances, fixtures, and lines that bring you water when you want it while draining waste and debris to the sewer. Whether you have a dripping faucet, running toilet, or a system that is interrupted, choose our master plumbers with their extensive experience …
Call and get a QUOTE today!
LATEST NEWS & BLOG
It’s that time of year again! The temperatures are dropping, the fireplace is crackling, and before you know it the streets will be lit with festive lights and Santa will be making his way to town. High Priority Plumbing in partnership with MainStreet Covington...
We are excited to once again partner with Southern Belle Farm and Our World at Hope for the third annual Tent or Treat on Friday, October 18th from 5pm-9pm. Enjoy games, activities, food, prizes and more from various community vendors! At 8 pm the trick or treating...
We are excited to be partnering with Southern Belle Farm for the Our World Balloon Festival on September 14th! This balloon festival will benefit Our World School, a school for special needs children located in McDonough, Georgia. We are so proud to be sponsoring this...
What people are saying.
- Keith L. Tolbert
Service Rep. Dakota was excellent. Took time to explain things about our water heater to which I was previously oblivious. Very knowledgeable, very helpful. Great customer service. Give Dakota a raise!Took off one star because previous service rep did not tell me these things when they put in our water heater.
I had a wonderful experience with this company. The Tech was great &very nice. An explain what the issue was. The Tech was very professional. Thanks.
I was able to call and get an appointment the very same day, the Wednesday before Thanksgiving. My tech Patrick Currie came and quickly diagnosed my issue. He was very detail oriented and made sure he checked all areas affected.
- Chaz Johnson
Highly recommended! Highly professional! Highly knowledgeable! Thanks Mr Jenkins for service on my water heater and will use High Priority for any and all plumbing services. Thank you...
I need a 6th star! I can't say enough good things about my experience! I had a water main break and initially I thought It was better to call a brand name( Mr. Rooter). Well after they screwed up my service request and gave me the run around for a entire day. I decided to try High Priority. So glad I did! Gabriel came out and access the situation. Thoroughly explained to me all of my options. The price to repair was the same as RR but the price to replace the line was 600 dollars cheaper! They were here 1st thing this morning and done in 2hrs. There was a possibility that they could hit the electrical because it was installed right next to the water pipe. I had to sign a waiver but they got it done with no damages. Gabriel was great and went over and beyond my expectations. Taking time to explain other things concerning my pipes that he really didn't have to. His job was already done. I could go on and on but I think I've made my point. I will be calling them from now on and would recommend them over the bigger companies because they actually care about their customers
He did a awesome job! I was told by another plumber that they were unable to fix the leak in my pipes because of the location, and the truth is it wasn’t unable to be fix it just required more work and know how. Luckily they sent me Eric, he was able to put in the extra work that was needed to fix my problems and didn’t quite until the job was completely done and I was satisfied. I was definitely use them again especially if Eric doing the work!
- LaDonna Jackson
I don't know where to begin. Lets see, my parents are in their mid 80's and really don't have the patience to speak with people all day. They had water in their gas line. Yes huge problem. Home owner's insurance said they would not cover it and we would need to reach out to our warranty insurance. Well we did and they were only going to cover a portion, while we had to pay the bulk of it. Denise V is beyond the best in accounting. This company took the time with me while mind you I was calling from Atlanta and my parents live in Savannah. Denise, I cant say enough about how she educated me on the steps to take and encouraged me to call my insurance company back to reconsider. I did and they did too! The technicians were great and detailed in work. Diagnosing the problem but making sure they were accurate in their diagnoses. Finding the problem was in another area. They are THOROUGH in finding the problem! If ever there is another problem, be it Savannah or Atlanta I will call High Priority FIRST!
Big Shout Out to JOHN R. I used High priority last year for a leaking toilet, however this year it started leaking again. Naturally I didn't want to go with High Priority but the other company that AHS assigned did not have openings before Thanksgiving and I have a lot of people coming. So I went again with High Priority. As upsetting as my beginning is it didn't seem to get better but it did. My only complaint would be communication, however the customer service holds up. I was scheduled for Wednesday from 3-6. I received 3 text messages confirming my appointment. At 5:00 I called to confirm someone was coming, however the Supervisor (Chris) said that I wasn't on the schedule. I was upset, yelling and fussing, very panicked because Thanksgiving is the next day. Finally Chris told me he would see what he can do and give me a call back. When he called he informed me that JOHN R would be there to service me. THANK YOU CHRIS!!!! JOHN R came and fixed my issue, he also told me why I kept having this issue and I will be calling him back out after the holidays to put in a permanent fix. I did ask why the last guy did not inform me of the actual issue, he told me that the person is no longer with the company. JOHN R is the consumate professional, knowledgeable, and friendly. Thank you Chris and John for saving my Thanksgiving!!!
Eric Jenkins at High priority plumbing exceeded my expectations. He came to my house on 3 different occasions for my toilet, sink, and water heater and every time resolved each issue. He is friendly, personable, and easy to reach. Definitely recommend Eric and this company.