Meet your friendly neighborhood plumber.
High Priority Plumbing and Services, Inc. is a family owned and operated company. We started in 2001 when Brian Simpson began working out of his garage. Having been in the plumbing industry for over 25 years, Brian had a long history of exceptional customer service that has been carried on with our team of plumbers.
As the business grew from our small crew in 2001, we have grown to a commercial and residential plumbing services company covering most of Georgia with offices in Conyers and Savannah. We handle a wide range of plumbing projects from fixing dripping faucets to replacing sump pumps, to finding and repairing water leaks, and to installing water heaters. We also have many Master plumbers on our team who can handle a range of complex plumbing system installations and repairs.
High Priority Plumbing and Services, Inc. is your friendly, neighborhood plumber who you can trust to pay attention to detail when it comes to getting the job done right. We focus on fast, quality service for long-lasting, reliable results. Our services are offered by experienced plumbers, including our 24/7 emergency services in the metro Atlanta area.
At High Priority Plumbing and Services, Inc., our slogan is “Our Customers Are Our Priority.” We operate our company by this rule each and every day as we provide plumbing services to our customers. We’ve also won awards for our service, such as being featured in the AJC as the Who’s Who in Atlanta, in the 2017 Best of Atlanta Profile Series, and in the Rockdale-Newton Citizen Reader’s Choice Award for Best of Conyers/Covington 2017.
We service all of Georgia with technicians living throughout the state. The next time you need an honest, quality-providing master plumber, contact High Priority Plumbing and Services, Inc. and let our Atlanta plumber team prove to you that “Our Customers Are Our Priority.”
NEED SERVICE? CALL NOW! 770.860.8110
Emergency Plumbing Services
When it comes time to repair or replace your water heater, trust our master plumbers at High Priority Plumbing, Inc. to recommend the best solution for your hot water needs. We will assist you with installation, maintenance, and repairs for tankless water heaters, gas/electric water heaters, and expansion tanks.
High Priority Plumbing, Inc. offers commercial services that keep your water and sewer system flowing properly. We understand that having a water and sewer system operating properly at your company is critical. When a problem arises it not only causes a distraction and can make an unsightly and dangerous mess.
There are many different kinds of leaks. Water and sewer line leaks and blockage in the line are some of the most common problems in plumbing. A leak or backup in your water and sewer line is considered a plumbing emergency that we will prioritize. For blockage without a line leak, we will unclog waste, debris, and …
Drain and sewer lines can get clogged and backed up as waste, debris, dirt and things you may have forgotten get flushed down the drain. When standard plunging and household cleansers are not effective, contact High Priority Plumbing, Inc. to unclog your drain and sewer line before the problem escalates.
Your home water and sewer system includes many appliances, fixtures, and lines that bring you water when you want it while draining waste and debris to the sewer. Whether you have a dripping faucet, running toilet, or a system that is interrupted, choose our master plumbers with their extensive experience …
Call and get a QUOTE today!
LATEST NEWS & BLOG
High Priority Plumbing was started back in 2001 by Brian and Paulette Simpson. Over the past 19 years, they have grown their company from working out of their home with just one plumbing truck to almost 50 employees, over 35 service trucks, and two locations that...
High Priority Plumbing has been there for you during these unprecedented times, because our customers are our priority! We know that plumbing issues arise even in a crisis, and we are proud to be essential plumbers. Our team of Atlanta technicians have been taking all...
Spring Clean Your Plumbing Spring is in the air, and your annual spring cleaning endeavor is about to begin! While you spend your time cleaning out the closets, scrubbing the floors, and purging your home of the excess stuff, don’t forget about the plumbing fixtures...
What people are saying.
C J was very professional and on time, he repaired the issues and did an awesome job. He took the time to fix the issue and to make sure that the customer was satisfied. I have used High Priority twice and they have been GREAT!! I also must say that Katelyn was a great help also with explaining water pressure in the home. GREAT SERVICE , and would recommend to anyone. Thanks High Priority.
Excellent service! One Saturday afternoon, I noticed a water drip sound coming from the room with our water heater. As I opened the door, water was pouring out the electrical box. I turned off all supply lines and flipped the breaker. After a couple hours of trying to locate a plumber to come in on the weekend, I was able to get a hold of someone to come. We went through our warranty service but they were able to hook us up with High Priority. We were contacted by our technician, Dakota, and he came out right at the time he said he would arrive. He was helpful and friendly throughout the process. I was getting ready to go to an Atlanta United game and was able to not have to change any of my plans. Dakota's service is something that I will be telling others about as he worked quickly and efficiently while still being able to have conversation with me throughout the process.
recently moved from a condo in Downtown to a single-family home in East Atlanta. discovered that we had brown water coming from our hot water faucets, so we reached out to our home warranty providers, who suggested that we use High Priority Plumbing to inspect and possibly replace our hot water heater. HPP did an excellent job from start to finish and made us aware of any outstanding issues with our old water heater and provided great information about replacement options. communication with them was fantastic and we'd definitely use them in the future (even after our home warranty expires!).
Dakota was very professional and knowledgeable! He went above and beyond with explaining options, helping to understand and work with warranty company, keeping me updated with arrival times and installing water heater and recirculation pump. Everything was neat and clean when he left. He treated me and my home with respect and I really couldn't ask for anything more. I will definitely use this company again - thanks Dakota!
Great experience with this company. Eric was amazing and went out of his way to provide great service - to include having an obscure part delivered overnight to minimize our suffering without hot water!! Also, the scheduling team was fantastic and very empathetic. Especially Kristie who arranged for me to call her back directly since she was familiar with my particular situation. Very happy with both the professional skills and the customer service experience with this company!!
I was having a bad Saturday when I learnt my water pipe has busted again. So I called and the nice lady at the office squeezed me in. When I tell you these people are angels and God sent. Within 2 hours I got a call from Joe and he was in route. Joe arrived promptly and he was knowledgeable at explaining everything. I received great news from Joe and was given a awesome quote. please use this company!! I highly recommend them!!
Had Eric & Evan out again after they fixed our plumbing a month ago to run a new gas line. We are so pleased w/ their work. Cant say Thank you enough for running our new line so I didn’t have to give up my gas stove for an electric!! You guys are awesome!!! This company came to our house through home insurance we have!! SO glad they sent this company!! Cant say enough wonderful things about Eric & Evan!! They worked there butts off, fixed all of our issues in a timely manner & left no trace of their work behind!! Our dogs Loved both of them! Also Evan smelled a gas leak in our attack alerted us to it & Eric suggested an awesome Hvac company to help!!! If you get to request the plumbers sent out Definitely Definitely ask for Eric & Evan!! Thank you guys so much!!!
First off, I'm not sure my appreciation can be truly expressed in writing. After realizing my gas hot water heater wasn't working last night, I contacted my home warranty company this morning around 6:30 am via the website who chose High Priority Plumbing. I was contacted around 10 am and was first scheduled for Sun. After speaking with the representative, she put me on hold and came back with the best she could do was the next day at 9am-12. Which was fine with me. After about an hour or so passed, I received a call and stated the service guy can be here in about 30 min, which was extremely pleasing. I then received a call and text from Chris, the service Tech saying he was en route and will be here in 30 min. Extremely prompt. Chris was extremely nice and immediately went to work on my gas heater. He informed me of everything he was doing while working on the problem. He was extremely knowledgeable, and I felt if he couldn't fix it then it couldn't be done. Not only did he fix the issue, but also advised me on the normal life span of the heater and additional useful information. Just a great all around experience. Living here in Atlanta, you don't get this type of service often. Thank you Chris, and High Priority Company for your dedication to customer service. You have found a customer for life. If you ever need any assistance and this company can help, don't hesitate to contact them. I'm sure the other tech's are great as well, but I can truly speak for Chris. Thank you so much.
Eric was excellent and represented the company well. He was very professional and detailed regarding the process of my repairs. I appreciate his knowledge and expertise.