When our 20-yr. old water heater started leaking over the holiday week, High Priority showed up to assess the situation. Eric Jenkins was thorough and knowledgeable and explained us the options with new water heaters. We went with a tankless and he and Dakota Bolt did a great job with the installation. At the end of the installation, Dakota gave a detailed walkthrough of the new system and they were both patient with our questions. We are very happy with our experience with High Priority and highly recommend them.

  Just wanted to take the time to say that Thomas was great. He really had a difficult job to do replacing my water pressure regulator. He was very patient and knowledgeable. He was very professional. I would definitely recommend him and this company for your plumbing needs. Thanks again Thomas!

  Big Shout Out to JOHN R. I used High priority last year for a leaking toilet, however this year it started leaking again. Naturally I didn't want to go with High Priority but the other company that AHS assigned did not have openings before Thanksgiving and I have a lot of people coming. So I went again with High Priority. As upsetting as my beginning is it didn't seem to get better but it did. My only complaint would be communication, however the customer service holds up. I was scheduled for Wednesday from 3-6. I received 3 text messages confirming my appointment. At 5:00 I called to confirm someone was coming, however the Supervisor (Chris) said that I wasn't on the schedule. I was upset, yelling and fussing, very panicked because Thanksgiving is the next day. Finally Chris told me he would see what he can do and give me a call back. When he called he informed me that JOHN R would be there to service me. THANK YOU CHRIS!!!! JOHN R came and fixed my issue, he also told me why I kept having this issue and I will be calling him back out after the holidays to put in a permanent fix. I did ask why the last guy did not inform me of the actual issue, he told me that the person is no longer with the company. JOHN R is the consumate professional, knowledgeable, and friendly. Thank you Chris and John for saving my Thanksgiving!!!

  Immediate response. Many thanks to High priority and it’s staff. Mr. Gabriel and Ms. Hailey who truly knows how to treat veterans and Home owners well. Diagnosed the problem and fixed it within the appropriate time. Empathetic to our needs and down to earth. Thanks!

  Josh was amazing, he did a great job!! Efficient and great quality work!! Quick to respond and so friendly! Very knowledgeable and honest!! Will definitely be calling him for all of our plumbing needs!

  Sure glad we chose this company to remove and replace a hot water heater, and those high ratings it gets are on target. Vito pointed out a likely problem with the flooring under the linoleum, and he was absolutely correct! He saved us from losing a house sale with his advice, and he was courteous, professional, and helpful in every way, even rescheduling the installation twice when we could not get the subflooring and other issues corrected quickly. I would never consider using any other plumbing company in the Conyers area after the great service we received here. Highly recommended.

  Dakota was very professional and knowledgeable! He went above and beyond with explaining options, helping to understand and work with warranty company, keeping me updated with arrival times and installing water heater and recirculation pump. Everything was neat and clean when he left. He treated me and my home with respect and I really couldn't ask for anything more. I will definitely use this company again - thanks Dakota!

  Josh is a very knowledgeable and professional plumber. Arrived on time and solved our drainage issue. Excellent customer service!!

  He did a awesome job! I was told by another plumber that they were unable to fix the leak in my pipes because of the location, and the truth is it wasn’t unable to be fix it just required more work and know how. Luckily they sent me Eric, he was able to put in the extra work that was needed to fix my problems and didn’t quite until the job was completely done and I was satisfied. I was definitely use them again especially if Eric doing the work!