Mon – Fri: 8am – 5pm • Sat: 9am – 5pm • Sun: Closed (On-Call Supervisor) • Emergency: 24hr / 7 days

When the time comes that you want a plumber, you usually don’t want to wait. Plumbing is important. It is a necessity you rely on. And when you have an emergency from a broken pipe or backed up sewer, you need it fixed immediately. It doesn’t matter what time or day of the week it is.

Even if it isn’t an emergency, you have expectations. That is why not just any plumber should do. Not everyone will be able to meet your requirements. There are professionals, some of which are Master Plumbers, and then there are people who are good at plumbing and have learned from experience. There are also differences in plumbers who handle everyday repairs and installations, and those who handle emergency repairs.

Tips for Hiring a Plumber

Licensed and Insured

When repairs and installations are being done in your home, you want to limit your own liability in case a technician were to get hurt on the job, a permit is needed or a mistake is made. Find out what information you can about the company. You may be able to answer questions about licensing, insurance, accreditations, and affiliations from their advertisements. These show a company’s level of professionalism. With licensing, the company is typically required to carry appropriate insurance and worker’s compensation.

Reputation

It is important to have a reputable company do good quality and reliable work. By checking the company’s ratings with the Better Business Bureau (BBB) you can learn about the quality and professionalism of the company. They should also be transparent by sharing reviews and providing references if asked. Look for reviews on their website and social media sites. Online resources such as Kudzu and Angie’s List will also provide reviews.

Prompt Service

Timing has a lot to do with your type of situation. If it is an emergency you want to have the contact information for an emergency plumber who is available 24/7. You should be able to reach them promptly without waiting until the next morning or the end of the weekend.  No matter what the situation, you should always expect to be treated with respect. A company should be able to respond to a request for service in a reasonable period and provide a range for their technician’s time of arrival.

Skills and Experience

Some common plumbing repairs and appliance installations can be completed with a minor amount of skill and experience. Some of the plumbers that do small repairs have on-the-job training with no other formal vocational training or certifications. There are often times, though, when your home’s plumbing requires major work that goes beyond a basic skill level. Master plumbers like those at High Priority Plumbing are able to handle a variety of complex situations. You also want to match the plumbers abilities with your needs. Some plumbers are able to handle day-to-day issues and others are specifically trained for emergency situations.

Equipment

While some plumbers might not be able to make all repairs, many others also don’t have the equipment. There may be special equipment that is needed for your home’s repairs. For example, if you have a mystery leak you want to find out what equipment they have to help locate the leak. And if you plan to replace water lines then ask about what heavy equipment they will be using.

High Priority Plumbing provides quality full service and emergency services. We are licensed, insured and have an A+ BBB rating. Contact us at 912-373-7707 in Savannah or 770-860-8110 in Atlanta for all your plumbing needs.

Pin It on Pinterest

Share This